Refund policy

We fully endorse the quality of our collagen products.

Products directly purchased from this website may be returned by the buyer by contacting us within fourteen (14) days of the date of purchase for a full refund less shipping and handling, provided the product is unopened and remains sealed. 
Please write to sales@stellunausa.com to obtain an RMA number. Return products without an authorized RMA number cannot be accepted and will not qualify for a refund.

In case you already opened the product and were not satisfied, please email your comments and an RMA request to sales@stellunausa.com and our customer service team will review each concern.

Replacements or refund does not, in any event, constitute any admission of any kind by Stelluna LLC or by Collamin. We reserve the right to fully investigate claims.

Holiday Schedule:

We elect to be closed for all U.S. public holidays and process orders the following business day.